welcome.pec.coopConnect or Stop Service — Pedernales Electric Cooperative, Inc.

RatesServices Connect or Stop Service Ways to Pay SmartHub Member Assistance Program Residential Rates Time-of-Use Rate Understanding Your Bill Medical Necessity Program Solar and Distributed Generation (DG) Renewable Options Unclaimed Funds Ways to Save Energy-Saving Tips Power Rush Hour Safety Outage Preparation Weather Preparation Protecting Your Goods During an Outage Vegetation Maintenance Planting Guidelines Standards Identification and Scams Safety at Home Downed Power Lines Generator Safety Crew Safety Community Power of Change Youth Programs EmpowerU Youth Program Camp Save-a-Watt Youth Program Scholarship Program Youth Tour Education Contributions Monarch Butterfly Education Safety for Kids Community Grants PEC Gives About News The Cooperative Difference Board of Directors Board Meetings Become a Board Director ElectionsVoting Voting MethodsInstructions Executive Team Powering the Future Careers Commercial Service Connect Commercial Service Commercial Rates and Pricing Disconnect Commercial Service Critical Load Program MY ACCOUNT OUTAGES CONTACT US Search Search MY ACCOUNT Outages Contact us RatesServices Connect or Stop Service Ways to Pay SmartHub Member Assistance Program Residential Rates Time-of-Use Rate Understanding Your Bill Medical Necessity Program Solar and Distributed Generation (DG) Renewable Options Unclaimed Funds Ways to Save Energy-Saving Tips Power Rush Hour Safety Outage Preparation Weather Preparation Protecting Your Goods During an Outage Vegetation Maintenance Planting Guidelines Standards Identification and Scams Safety at Home Downed Power Lines Generator Safety Crew Safety Community Power of Change Youth Programs EmpowerU Youth Program Camp Save-a-Watt Youth Program Scholarship Program Youth Tour Education Contributions Monarch Butterfly Education Safety for Kids Community Grants PEC Gives About News The Cooperative Difference Board of Directors Board Meetings Become a Board Director ElectionsVoting Voting MethodsInstructions Executive Team Powering the Future Careers Commercial Service Connect Commercial Service Commercial Rates and Pricing Disconnect Commercial Service Critical Load Program Menu RatesServices Connect or Stop Service Ways to Pay SmartHub Member Assistance Program Residential Rates Time-of-Use Rate Understanding Your Bill Medical Necessity Program Solar and Distributed Generation (DG) Renewable Options Unclaimed Funds Ways to Save Energy-Saving Tips Power Rush Hour Safety Outage Preparation Weather Preparation Protecting Your Goods During an Outage Vegetation Maintenance Planting Guidelines Standards Identification and Scams Safety at Home Downed Power Lines Generator Safety Crew Safety Community Power of Change Youth Programs EmpowerU Youth Program Camp Save-a-Watt Youth Program Scholarship Program Youth Tour Education Contributions Monarch Butterfly Education Safety for Kids Community Grants PEC Gives About News The Cooperative Difference Board of Directors Board Meetings Become a Board Director ElectionsVoting Voting MethodsInstructions Executive Team Powering the Future Careers Commercial Service Connect Commercial Service Commercial Rates and Pricing Disconnect Commercial Service Critical Load Program Home » Connect or Stop Service Connect or Stop Service The Hill Country is a special place. Your electric utility is, too. PEC is a cooperative, meaning you’re more than a customer — you’re a member. We look forward to serving you. Connect Service Stop Service Commercial service Get connected Moving is hard. Getting power doesn’t have to be. Review the information below to ensure you have everything you need to set up your service. Below is the information for existing home meters only. Connecting for new construction? Get the information from the ConstructionDevelopment page . What you need to establish service Personal information Application fees Refundable security deposit Pick a billing option You will need: Name Phone number Date of birth Email address Mailing address Service location address Payment method for fees Social Security number or driver’s license number For new members only: Determine the day of the month you’d like your bill due Name and identification for co-applicant on the account Optional: letter of credit from your previous utility. This could help you avoid paying a security deposit or pay a lower deposit amount. Locations with existing solar or other distributed generation If you’re moving to a location with existing solar or other distributed generation equipment, you’ll need to establish service before generating electricity. Once service has been established for at least 24 hours, you are required to provide notice to PEC by applying for interconnection . $50 Membership Fee Applies to new members only Paid up front Refundable when service is disconnected Grants membership into the cooperative $50 Establishment Fee Applies to any request for service connection Paid up front, per meter Nonrefundable Covers the cost of establishing new account and electric service $0 Deposit Good payment history Satisfactory credit assessment Enrollment in automatic bank draft payments $75 Deposit Low-risk credit assessment $150 Deposit Failure to provide valid identification Unsatisfactory credit assessment Avoid a deposit by completing one of the following: Demonstrate a good payment history with PEC or your previous electric utility by providing a letter of credit Enroll in automatic bank draft payments (residential members only) Submit a letter of guarantee . Ask for a credit assessment (new members only) Will not affect your credit score Quick – can take place over the phone May eliminate the need for a deposit (contingent upon satisfactory credit assessment results) Paperless billing + auto pay $2.50 Save $2.50 per month Auto pay $1.50 Save $1.50 per month (bank draft only) Paperless billing $1.00 Save $1.00 per month Do more with your account PEC’s SmartHub is an easy, convenient app that helps you manage your account preferences. Download the app today to pay your bills, report outages, and monitor your energy use. Learn more about PEC’s SmartHub . Enroll in Power of Change PEC’s Power of Change program empowers your community by rounding your electric bill to the nearest dollar. The program supports area nonprofits through community grants, scholarships for local students, and more. The average monthly contribution is just $0.49, or $6 per year. Enroll online today Text alerts Add your mobile number to your account to join PEC’s emergency SMS (text) alert service, and we will text you during an emergency, including prolonged power interruptions and peak energy demand situations. Plus, you’ll be able to text outage” to 25022 to report an outage. Add your number to your account or call 888-554-4732 to add multiple numbers. Text Alerts Add your mobile number Ready to go? Get Started Or call us at 888-554-4732, Monday through Friday between 8 a.m. and 5 p.m. Due to our crew schedules, we cannot set up same-day connections without posting a $125 fee during business hours (8 a.m-5 p.m.) and $175 outside of business hours. You don’t need to be on-site when we connect your power, so feel free to focus on your move. If you require connection within the next two days, please call us directly at 888-554-4732. Additional fees may apply. Need to stop service? visit your account Call to stop service Power outage line: 888-883-3379 Call Us Toll-free: 888-554-4732 Residential StartStop Service BillingPayments RatesPricing Service Request Outage Commercial StartStop Service BillingPayments RatesPricing Service Request Outage Member Resources My Account Outage CenterMap Payment Options Pay Now Connect to New Service Transmission Projects Business Resources Vendor Information ConstructionDevelopment Commercial Development About PEC Our Service Area...